Transact360 Fintech Pvt Ltd

Privacy Policy

Effective Date: [DATE]

At TRANSACT360, your privacy is of paramount importance. We are committed to safeguarding the personal, financial, and transactional information of every user who engages with our digital financial services. This Privacy Policy describes how we collect, use, disclose, and protect your information in compliance with applicable laws in India, with legal jurisdiction in Vadodara, Gujarat.

1. About Us

  • TRANSACT360 is a digital fintech platform offering a wide range of services including:
  • Aadhaar Enabled Payment System (AEPS)
  • Domestic Money Transfer (DMT)
  • Micro ATM Services
  • Mobile & DTH Recharge
  • Utility Bill Payments
  • PAN Card Services
  • Travel Bookings, and more

2. Information We Collect

a. Personal Information

  • We may collect the following details for service delivery and regulatory compliance:
  • Full name
  • Aadhaar number (for AEPS services)
  • PAN card number (if applicable)
  • Mobile number and Email address
  • Address and geo-location data
  • Bank account details (as required for specific services)

b. Transactional Information

  • Transaction history including AEPS, DMT, and bill payments
  • Transaction time, date, amount, and status
  • Associated Agent or Retailer ID

c. Device & Usage Information

  • IP address
  • Device type and unique identifier
  • Browser type and operating system
  • User interaction logs and platform usage patterns

3. Purpose of Data Use

  • We collect and use your information to:
  • Deliver and manage our financial services
  • Verify identity and comply with KYC/AML norms
  • Ensure secure and successful transactions
  • Send OTPs, alerts, and essential updates
  • Improve platform functionality and user experience
  • Resolve complaints, disputes, and enforce our Terms of Use

4. Sharing of Information

  • We do not sell or rent your personal information. However, we may share your data with:
  • Regulated financial entities (Banks, NPCI, UIDAI, etc.)
  • Government authorities or law enforcement (as per statutory requirement)
  • Third-party vendors for technical support, analytics, or operations
  • Authorized internal personnel or agents with access restrictions

5. Data Security

  • We adopt stringent data protection measures including:
  • SSL encryption
  • Role-based access controls
  • Regular audits and vulnerability checks
  • Secure APIs and adherence to UIDAI/NPCI security mandates

6. Your Rights

  • Under Indian privacy regulations, you have the right to:
  • Access your data
  • Request corrections or deletions
  • Withdraw consent (where legally permissible)
  • Register a grievance with a data protection authority
  • For exercising any of the above, write to us at [Insert Support Email]

7. Data Retention

  • Your data is retained only for as long as:
  • Required to deliver services and maintain records
  • Necessary to comply with RBI/UIDAI/NPCI or any other legal obligations
  • Useful in resolving disputes and fraud investigations

8. Cookies and Tracking

  • Our website/app uses cookies to:
  • Remember preferences and login sessions
  • Track usage analytics for better user experience
  • Personalize interface and service recommendations
  • Note: Disabling cookies may limit certain functionalities.

9. Third-Party Sites and Services

Our platform may contain links to third-party websites or apps. We are not responsible for their privacy practices, and users are encouraged to read their policies independently.

10. Policy Updates

We may periodically update this Privacy Policy. All changes will be published on this page with the revised effective date. Continued use of our services constitutes acceptance of the changes.

11. Legal Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts located in Vadodara, Gujarat.

For further information or concerns, please contact:
Mr. JEEL PATEL
Email: partnership@transact360.in
Phone: +91 9099228121
Address: TF-20,Shree Siddheshwar Plaza,Near Super Bakery,New VIP Road,Sardar Estate-390019

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